Mobile App

The Tesla mobile app allows you to communicate with Model X remotely using your iPhone® or Android™ phone.

Informational PurposesAn informational icon, calling your attention
Note
The information below may not represent an exhaustive list of the functions available on the Tesla mobile app. To ensure access to new and improved features, download updated versions of the mobile app as they become available.

To Use the Mobile App

To set up the Tesla mobile app to communicate with your Model X:

  1. Download the Tesla mobile app to your phone.
  2. Log in to the Tesla mobile app by entering your Tesla account credentials.
  3. Enable mobile access to your Model X by touching Controls > Safety > Allow Mobile Access.

Your phone and vehicle must both be actively connected to cellular service or Wi-Fi for the mobile app to communicate with your vehicle. Tesla recommends that you always have a functional physical key readily available if parking in an area with limited or absent cellular service, such as an indoor parking garage.

Informational PurposesAn informational icon, calling your attention
Note
In the event that you require lockout assistance from Tesla due to a non-warranty issue, such as having limited cellular connectivity and having no secondary key available, your expenses are not covered under the Roadside Assistance policy.
Informational PurposesAn informational icon, calling your attention
Note
Tesla does not support the use of third party applications to contact Model X.

Overview

When both your phone and the vehicle have internet service, the Tesla mobile app's home screen allows you to:

  • Lock or unlock your vehicle.
  • Enable or disable the heating or air conditioning and monitor the cabin climate.
  • Check your vehicle's charging information. Charging details also appear when a charging cable is plugged in.
  • Open or close the charge port.
    Informational PurposesAn informational icon, calling your attention
    Note
    Twisting red lines next to the Battery icon indicate that the Battery is actively heating up (including while charging or preparing to charge).
  • See where your vehicle is located.
  • View your vehicle’s estimated range.
  • Open the front trunk.
  • View your vehicle’s odometer, VIN, and current software version.

Media settings appear on the mobile app to pause, play, rewind, fast forward, and adjust the volume of the media currently playing in the vehicle. You may need to enable Media settings by touching Audio Settings > Options > Allow Mobile Control.

For supported video sources, send videos to Tesla Theater by sharing the link through the mobile app. Navigate to the movie, show, or video you want to play on your phone and touch the share button. Share the video with the Tesla app and it appears on the touchscreen if Model X is in Park.

Profile

In the Profile tab located at the top corner, you can:

  • Switch to a different vehicle associated with your Tesla account, if you have access to more than one.
  • Navigate the Tesla Shop.
  • Manage your account information and view your order history.
  • View and customize notifications you receive under the Settings tab, such as Calendar sync, when your security alarm has been triggered, charging updates, and new software updates. You can start updates from afar and check its progress.

Controls

The Controls tab allows you to do the following:

  • Open the front or rear trunk.
  • Lock or unlock Model X from afar.
    Informational PurposesAn informational icon, calling your attention
    Note
    Your vehicle does not automatically re-lock if you unlock from the mobile app.
  • Open or close the charge port.
  • Flash the lights or honk the horn to find where Model X is parked.
  • Enable Keyless Driving.
    Informational PurposesAn informational icon, calling your attention
    Note
    Keyless Driving can be used when you do not have your key or to bypass PIN to Drive in cases where you forgot your PIN or your touchscreen is unresponsive (see PIN to Drive).
  • Open and close your garage door if your vehicle has a programmed HomeLink connection, if available (see Smart Garage).
  • Vent the windows.

Climate

You can check the interior temperature and heat or cool the cabin before driving (even if it’s in a garage), control the seat heaters, and defrost the windshield:

  • Enable or disable Defrost Car, which helps melt snow, ice, and frost on the windshield, windows, and mirrors, by swiping up from the bottom of the screen.
  • Enable or disable Dog Mode or Camp Mode.
  • Enable Cabin Overheat Protection, which prevents the cabin from getting too warm in hot ambient conditions. You can choose whether you want the A/C or just the fan to run when the temperature in the cabin exceeds 105° F (40° C) or the selected temperature (if available). See Operating Climate Controls for more information.
  • Vent or close the windows.
  • Precondition the cabin to your desired temperature and turn on or off the steering yoke (or steering wheel) and seat heaters (if equipped).

Using the mobile app to precondition Model X also warms the Battery as needed. The mobile app will notify you once your vehicle has reached the desired preconditioning temperature.

Informational PurposesAn informational icon, calling your attention
Note
In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use your Tesla mobile app to enable Defrost Car for approximately 30-45 minutes. This can help thaw ice on the charge port latch so the charge cable can be removed or inserted.

Location

Locate Model X with directions, or track its movement across a map.

Summon

You can park or retrieve Model X using Summon (see Summon) or Smart Summon (see Smart Summon).

Schedule

Enable scheduled charging or departure, and precondition the vehicle. See Scheduled Precondition and Charge for more information. Scheduled charging or departure can also be saved based on a preferred location.

Security

The Security tab allows you to do the following:

Upgrades

View and purchase the latest upgrades available for your vehicle, such as full self-driving.

Service

See Schedule Service for information on how to schedule service through the mobile app.

Granting Access to a Second Driver

Add and remove access permission for an additional driver from the Tesla mobile app.

Informational PurposesAn informational icon, calling your attention
Note
Tesla mobile app version 4.3.1 or higher is required. Additional drivers can either use a previously registered Tesla Account or use the app to create a new Tesla Account.

To add an additional driver, in the Tesla mobile app from the vehicle home screen, go to Security > Add Driver and follow the onscreen instructions.

Informational PurposesAn informational icon, calling your attention
Note
The additional driver has access to all app features except purchasing upgrades.

To remove access, use the mobile app and go to Security > Manage Drivers and follow the onscreen instructions.