Jacking and Lifting

Follow the steps below to lift Model X. Ensure that any non-Tesla repair facility is aware of these instructions, including lift points and warnings.

  1. Position Model X centrally between the lift posts.
  2. If your Model X is equipped with air suspension, it automatically self-levels, even when the vehicle is "asleep" and the touchscreen is powered off (see Jack Mode). Use the touchscreen to set the suspension as follows:
    • Touch Controls > Suspension.
    • Press the brake pedal, then touch Very High to maximize the height of the suspension.
    • Touch Controls > Service > Jack Mode to disable self-leveling.
  3. Close the falcon wing doors.
  4. Position the lift arm pads under the designated body lift points at the locations shown.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    Warning
    DO NOT position the lift arm pads under the Battery or side rails.
    View from under vehicle with lift points shown in green and areas to avoid shown in red.
  5. Adjust the height and position of the lift arm pads to ensure that they are correctly located.
  6. With assistance, raise the lift to the desired height, ensuring the lift arm pads remain in their correct positions.
  7. Engage any lift safety locks. Follow the lift manufacturer's instructions.
  8. After lowering the vehicle, disengage Jack Mode by touching Controls > Service.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
The air suspension system automatically self-levels, even when the vehicle is "asleep" and the touchscreen is powered off. You MUST disable this system by engaging Jack mode before lifting or jacking. If you do not disable the air suspension, Model X can attempt to self-level, causing serious damage, bodily injury, or death.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Never raise Model X when the charge cable is connected, even if charging is not in progress.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not work on an incorrectly supported vehicle. Doing so can cause serious damage, bodily injury, or death.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
It is your responsibility to be observant of the vehicle and it's surroundings. Ensure the area is clear when lifting and lowering Model X and that the doors, front trunk, and liftgate are closed as necessary to avoid damage.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
DO NOT lift from under the Battery or side rails. Place the lift arm pads under the designated body lift points only. The locations shown are the only approved lifting points for Model X. Lifting at any other points can cause damage. Damage caused by incorrectly lifting Model X is not covered by the warranty.

Jack Mode

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Failure to enable Jack Mode can result in the vehicle self-leveling, resulting in damage, injury, or death.

If Model X is equipped with air suspension, it automatically self-levels, even when the vehicle is "asleep" and the touchscreen is powered off. To prevent damage when jacking or lifting the vehicle, you must activate Jack mode to disable self-leveling. Jack mode prevents the self-leveling that occurs automatically.

Informational PurposesAn informational icon, calling your attention
Note
Jack mode may be unexpectedly enabled in situations where an object is supporting the vehicle's weight (for example the bumper of the vehicle is resting on a curb).