Opening the Hood with No Power

If Model X has no electrical power, or if you are unable to open the front trunk using the touchscreen or key, follow these steps to open it:

Remove the tow eye cover (see Instructions for Transporters).
Locate the two straps. One of these straps is labeled 'A' and the other is labeled 'B'.
Pull strap 'A' to release the primary latch.
Pull strap 'B' to release the secondary latch.
Lift the hood. You may need to push the hood down slightly to release the pressure against the secondary latch.

Note

It is important to pull the straps in the correct sequence or the appropriate latch does not release and the front trunk can not open.

When opening the front trunk using this method, the latches remain in the open position and you can not close it again without electrical power. To close a front trunk that has been opened by pulling the manual straps:

Charge the low voltage battery (for instructions, contact Tesla).
Press the Front Trunk button on the touchscreen to reset the primary and secondary latches.