Parts and Accessories
Parts, Accessories, and Modifications
Use only genuine Tesla parts and accessories. Tesla performs rigorous testing on parts to ensure their suitability, safety, and reliability. Purchase these parts from Tesla, where they are professionally installed and where you can receive expert advice about modifications to Model X. Accessories are available for purchase from Tesla stores or online at www.tesla.com.
Tesla is unable to assess parts manufactured by other distributors and therefore accepts no responsibility if you use non-Tesla parts on Model X.
Body Repairs
If your Model X is in a collision, contact Tesla or a Tesla-approved Body Shop to ensure that it is repaired with genuine Tesla parts. Tesla has selected and approved body shops that meet strict requirements for training, equipment, quality, and customer satisfaction.
Some repair shops and insurance companies might suggest using non-original equipment or salvaged parts to save money. However, these parts do not meet Tesla's high standards for quality, fit and corrosion resistance. In addition, non-original equipment and salvaged parts (and any damage or failures they might cause) are not covered by the warranty.
Using RFID Transponders
When attaching an RFID transponder (used by many automated toll systems) inside Model X, place the transponder near the topmost area of the windshield. This ensures best results and minimizes any obstruction to your driving view. Refer to the RFID manufacturer's instructions for specific placement.