Wi-Fi

Wi-Fi is available as a data connection method and is often faster than cellular data networks. Connecting to Wi-Fi is especially useful in areas with limited or no cellular connectivity. To ensure fast, reliable delivery of software and map updates, Tesla recommends leaving Model X connected to a Wi-Fi network whenever possible (for example, when parked at home).

To connect to a Wi-Fi network:

Touch Controls > Wi-Fi. Model X begins to scan and display detected Wi-Fi networks that are within range.

Note

If a known Wi-Fi network does not appear in the list, move Model X closer to the access point or consider using a range extender.

Note

When connecting to a 5GHz network (if available), check which channels are supported in your region.

Table 1. 5GHz Network Channels Supported
36-48	52-64	100-140	149-165
✓	✓	✓	✓

Find and tap the the Wi-Fi network you want to use in Searching for Wi-Fi Networks or add it manually in Add Wi-Fi Networks, enter the password (if necessary), then touch Confirm. When successfully connected, the Wi-Fi network shows in Known Wi-Fi Networks along with a green check. Whenever the network is within range, Model X connects to it automatically.
Note
Model X does not currently support connections to captive Wi-Fi networks (a captive Wi-Fi, commonly used by public hotspots, requires you to access a custom web portal and agree to terms of service prior to allowing you to log in).

Note

If more than one previously connected network is within range, Model X connects to the one most recently used.

Note

At Tesla Service Centers, Model X automatically connects to the Tesla Service Wi-Fi network.

Diagnostics

Diagnostics offers more information on your Wi-Fi connection, as well as connection improvement tips. To access, navigate to Wi-Fi > Diagnostics or find it below the progress bar while a software update downloads or installs.

Hotspots

Instead of a Wi-Fi network, you can also use a mobile hotspot (subject to fees and restrictions of your carrier). After connecting to your hotspot, select Remain Connected in Drive, if you want to keep the connection active while you are driving.

Troubleshooting Tips

If your vehicle's Wi-Fi connection is slow or it fails to connect, try these tips.

On the touchscreen, check the number of Wi-Fi icon bars (signal strength). If the bars are low, consider adding a Wi-Fi access point closer to the vehicle to improve the signal.
Restart the touchscreen (see Restarting the Touchscreen).
Remove the Wi-Fi connection and reconnect. Touch Controls > Wi-Fi, select your network and Forget Network then reconnect by touching your network in Known Networks.
Try a different Wi-Fi network.